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9 Best media monitoring tools to catch every brand mention in 2025

In a world where brands are mentioned online every 3 seconds, reliable media monitoring isn’t optional — it’s essential. This guide compares nine top tools, from enterprise solutions like Sprinklr to agile, AI-powered platforms like monity.ai, helping you choose the best fit for your PR and brand reputation needs in 2025.
Pr Monitoring, Social Media Brand Reputation (2)
Screenshot 2025 02 08 at 21.26.57

Alex

UI/UX Designer

Posted on:29/06/2025

Did you know media monitoring tools are no longer optional in a world where the typical brand is mentioned online every 3.2 seconds in 2025? That's staggering when you consider there will be more than 2.5 million online publications by the end of this year.

In fact, modern media monitoring tracks how stories evolve, identifies mentions across news sites, and analyzes how competitors are covered across various platforms. This is why PR monitoring tools have become essential for brands of all sizes. Remember the 2017 Dove campaign that quickly spiraled into controversy? Without proper monitoring, your brand could face similar challenges with no warning.

Fortunately, we've researched and compared the best media monitoring services available today. From comprehensive solutions like Sprinklr Social that offer in-depth audience understanding to specialized blog monitoring tools, our list covers options for every need and budget. Additionally, we'll highlight monity.ai as our top pick for PR monitoring, with detailed breakdowns of features, pricing, and use cases for all nine tools.

Let's dive into the best media monitoring tools that will help you catch every brand mention in 2025.

Why media monitoring is essential for pr success

Tracking your brand's digital footprint has become crucial in today's fast-moving information landscape. Media monitoring serves as the backbone of successful PR strategies, offering benefits that extend far beyond simple brand mention alerts.

Brand reputation management stands as the cornerstone of effective PR. By systematically tracking mentions across news outlets, social media platforms, blogs, and forums, PR professionals can quickly address potential issues before they escalate. Consider how quickly negative stories spread—a single complaint can reach thousands within minutes. Through proper monitoring, teams can identify and respond to issues promptly, potentially turning detractors into advocates.

Crisis prevention represents another vital function of media monitoring. Rather than simply reacting to problems after they've gained momentum, PR teams with robust monitoring systems can spot early warning signs of brewing issues. These early indicators often appear in comment sections, niche forums, or local news sources before reaching mainstream media. With tools like monity.ai's sentiment analysis capabilities, companies can detect subtle shifts in public perception and take preemptive action.

Moreover, measuring campaign effectiveness becomes significantly more accurate with comprehensive monitoring. Instead of relying solely on engagement metrics, PR professionals can track how messages spread across various channels, which publications amplify their content, and how audiences interpret and share company information. This holistic view provides valuable insights for refining future campaigns.

Competitive intelligence gained through media monitoring also offers substantial strategic advantages. By tracking competitors' coverage, PR teams can identify gaps in the market, recognize successful strategies worth adapting, and stay ahead of industry trends. Furthermore, monitoring helps identify potential collaboration opportunities with influencers, journalists, and industry partners who already show interest in similar topics.

The time-saving aspect of automated media monitoring cannot be overstated. Before dedicated tools existed, PR teams spent countless hours manually scanning publications and social feeds. Now, sophisticated algorithms handle this task, allowing professionals to focus on strategic responses rather than endless searching.

Industry trend identification represents yet another benefit. By analyzing patterns in media coverage across your sector, you can spot emerging topics, changing consumer preferences, and shifting market dynamics. This foresight enables proactive positioning rather than reactive scrambling.

Sprinklr

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Image Source: Sprinklr

For enterprise-level media monitoring needs, Sprinklr offers a comprehensive solution with exceptional breadth of coverage across digital channels. As one of the most robust platforms in the market, Sprinklr's unified approach to media monitoring integrates seamlessly with broader social media management capabilities.

Sprinklr key features

Sprinklr's media monitoring capabilities extend well beyond basic brand tracking. The platform monitors over 400,000 online news channels, blogs, print and broadcast media while enriching this data with social listening information. This extensive coverage ensures you never miss mentions related to your brand.

One standout capability is Sprinklr's AI-powered analytics, which groups similar content across channels using "Stories" functionality. This feature helps identify viral themes faster and provides context to media conversations. Additionally, the platform offers proactive reputation protection through AI-powered alerts that flag potential crises before they escalate.

Sprinklr excels at competitive intelligence with tools that let you benchmark media coverage against competitors across key metrics including volume, sentiment, social amplification, and publication reach. The platform can assess both quantity and quality of coverage, helping you refine PR strategies based on what resonates most with audiences.

Visual monitoring capabilities allow Sprinklr to detect logo usage in user-generated content, ensuring you catch brand mentions even when your name isn't explicitly stated. For global brands, the platform supports over 100 languages with 80% sentiment detection accuracy.

Sprinklr pricing

Sprinklr offers tiered pricing structures tailored to different organizational needs. Their self-service "Social Media Management Solution" starts at $199 per seat per month with annual billing. For teams needing additional capabilities, the "SMM and Customer Service Solution" costs $299 per seat per month (annual billing required).

For larger enterprises requiring customization, Sprinklr offers an "Enterprise" plan with custom pricing. This plan includes premium implementation, professional digital transformation services, and dedicated customer success management. Generally, pricing reflects Sprinklr's positioning as an enterprise-level solution rather than a budget option.

Sprinklr pros and cons

Pros:

  • Exceptional breadth of channel coverage across 30+ digital platforms
  • Advanced AI capabilities for trend identification and crisis detection
  • Comprehensive competitive benchmarking tools
  • Ability to track both earned and owned media in one platform
  • Extensive customization options for enterprise needs
  • Visual listening capabilities to detect brand imagery

Cons:

  • Steep learning curve due to platform complexity
  • Higher price point compared to other media monitoring tools
  • Self-service plans lack technical support access
  • Implementation and roll-out process can be lengthy
  • User interface can be challenging for new users

Sprinklr best use case

Sprinklr primarily serves large enterprises managing multiple brands, teams, and geographic regions. The platform excels in complex environments where comprehensive monitoring across numerous channels is essential. Corporate communications and PR teams handling sensitive reputation issues benefit particularly from Sprinklr's crisis detection capabilities.

Global brands requiring multilingual monitoring find significant value in Sprinklr's language support. Microsoft, for instance, used Sprinklr to engage with customers 30% faster while managing 80 different brands across 1,800 social accounts.

The platform works especially well for organizations that want to integrate media monitoring with broader social media management. Teams that need to connect monitoring insights directly to action—whether through customer service responses or content creation—appreciate the unified approach that eliminates the need for multiple specialized tools.

Ultimately, Sprinklr serves organizations seeking enterprise-grade media monitoring with extensive customization options and comprehensive channel coverage, particularly those willing to invest in a sophisticated system that can scale with complex organizational needs.

monity.ai

Website Monitoring Tool, Monity.ai

Modern PR professionals need accessible yet powerful monitoring solutions, and monity.ai stands out as the leading AI-powered option for tracking brand mentions across various online platforms. Unlike enterprise-focused alternatives, monity.ai combines sophisticated monitoring capabilities with user-friendly interfaces to deliver real-time brand intelligence.

monity.ai key features

At its core, monity.ai excels in automated PR and media tracking capabilities that monitor press releases, blogs, and news articles for mentions of your brand, competitors, or industry topics [1]. The platform uses AI to detect and analyze changes, subsequently delivering concise summaries directly to your inbox whenever tracked webpages update [2].

The tool offers real-time monitoring that tracks relevant sources and notifies users the moment new coverage goes live [1]. This eliminates the need for manual searches or delayed alerts. Additionally, monity.ai provides element monitoring that focuses on specific HTML elements rather than entire pages, minimizing false alerts from unrelated updates like ads or layout changes [3].

For comprehensive brand protection, monity.ai offers brand reputation monitoring that tracks mentions of your brand and related keywords across third-party review sites, discussion forums, and feedback pages. You can watch specific pages or threads to spot comments about your brand as soon as they appear, helping teams stay ahead of public perception by catching feedback in real time.

monity.ai pricing

Monity.ai offers flexible pricing options to accommodate different monitoring needs. Plans start with a Basic Free tier and range through Personal and Business categories [5]. The Personal plans begin at $10 per month and scale up to $200 monthly depending on monitoring requirements [5]. Business plans, meanwhile, start at $25 monthly with custom enterprise solutions available for larger organizations [6].

monity.ai pros and cons

Pros:

  • Real-time alerts for critical website changes with visual comparisons
  • Customizable monitoring by keyword, full-page, or specific page elements
  • AI-generated summaries that highlight key changes without manual review
  • Ability to monitor behind logins, pagination, or interactive elements
  • Quick setup with no coding skills required

Cons:

  • Free tier includes a limited number of monitoring tasks.
  • For more frequent change alerts - for example, every 3 minutes you’ll need to upgrade to a higher-tier plan.

monity.ai best use case

Monity.ai primarily serves PR and marketing teams needing reliable ways to stay informed about brand representation across media landscapes [1]. The tool excels for users tracking competitive intelligence, price monitoring, and regulatory updates [7]. Notably, it's ideal for journalists and researchers who need to stay on top of official sources, policy updates, and research databases [2].

How to use monity.ai in 6 steps

  1. Create a new task - From your Workspace Dashboard, click "New task" in the top-right corner [3]

  2. Add page URL - Enter the URL of website, press release feeds, blogs, or competitor newsrooms you want to monitor [1]

  3. Define what to track - Target specific mentions, article sections, or set up rules to detect particular changes like price drops [1]

  4. Configure settings - Choose scan frequency and set up alerts for key terms like company name or industry keywords [1]

  5. Let AI take action - The AI automatically monitors and detects new content or changes according to your specifications [1]

  6. Receive alerts and review changes - Get notifications when changes occur, along with summaries and visual comparisons showing exactly what changed [1]

This streamlined approach makes monity.ai the preferred choice for teams who need comprehensive media monitoring without complex setup processes or enterprise-level investments.

Hootsuite

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Image Source: Hootsuite

Hootsuite emerges as a versatile option among media monitoring tools, offering social listening capabilities integrated within its broader social media management platform. Since acquiring Talkwalker in April 2024, Hootsuite has expanded its monitoring capabilities to deliver comprehensive brand tracking solutions.

Hootsuite key features

As the "world's deepest social media monitoring tool," Hootsuite provides extensive coverage across digital landscapes [8]. The platform monitors mentions from 150 million websites and 30 social media channels, including Instagram, LinkedIn, Reddit, and more specialized platforms [8].

The system offers real-time alerts that notify users about new mentions on various platforms, helping teams mitigate potential crises before they escalate. For enterprises, Hootsuite Listening powered by Talkwalker delivers enhanced capabilities with 13 months of historical data, allowing brands to analyze trends over extended periods [8].

Other noteworthy features include AI-powered tagging that automatically categorizes posts, advanced boolean search capabilities to pinpoint relevant data, and scheduled reports that can be exported or automatically dispatched via email [8]. Furthermore, sentiment analysis tools help brands understand not just what people are saying, but how they actually feel about your brand.

Hootsuite pricing

Hootsuite offers tiered pricing structures starting with the Professional plan at $99 per month with annual billing [9]. This entry-level option includes one user seat and management of up to 10 social profiles [10].

The Team plan costs $249 per month (annual billing) and includes three user seats and 20 social accounts [10]. For larger organizations, the Enterprise plan starts at $16,000 annually with a minimum of five users [11].

Each tier offers different levels of social listening capabilities. While basic monitoring is included in all plans, more advanced features like extended historical data and scheduled reports are reserved for higher-tier subscriptions [12].

Hootsuite pros and cons

Pros:

  • Unified dashboard for managing multiple social networks [13]
  • Comprehensive analytics and reporting capabilities [14]
  • Integration with broader social media management tools [15]
  • Team collaboration features with permission controls [15]
  • Real-time monitoring across major platforms [8]

Cons:

  • Complex and potentially overwhelming interface for new users [15]
  • Limited features in lower-tier plans [13]
  • Higher pricing compared to specialized monitoring tools [11]
  • Monthly plans cost 50-60% more than annual commitments [11]
  • Basic social listening lacks depth in lower-tier plans [15]

Hootsuite best use case

Hootsuite proves most valuable for marketing teams seeking an all-in-one solution that combines monitoring with broader social media management [10]. The platform serves various industries effectively, however it particularly excels for retail businesses coordinating cross-platform campaigns and educational institutions managing multiple departmental accounts [15].

Although not as specialized as dedicated PR monitoring tools like monity.ai, Hootsuite offers sufficient monitoring capabilities for organizations that prioritize integration with publishing, scheduling, and engagement features in a single platform.

Sprout Social

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Image Source: Sprout Social

Sprout Social delivers unified social media monitoring solutions through a comprehensive platform that helps brands track, analyze, and respond to crucial conversations. With its integrated approach, this tool positions itself as a valuable resource for social-focused teams needing organized monitoring capabilities.

Sprout Social key features

The cornerstone of Sprout Social's monitoring capabilities is the Smart Inbox, which centralizes messages from multiple networks into a single unified dashboard. This feature lets teams monitor Instagram comments, Facebook reviews, and Twitter mentions without switching between platforms.

Sprout's Brand Keywords functionality enhances monitoring by tracking all variations of your brand name, including common misspellings and hashtags. The system processes up to 50,000 posts per second and an average volume of 600 million messages daily [16].

For deeper insights, Sprout offers premium Social Listening capabilities that identify trends and patterns in conversations about your brand, products, competitors, or industry. The platform includes specialized templates for crisis management, consumer research, and competitor comparison, consequently eliminating the need for boolean expertise when building monitoring queries.

Sprout Social pricing

Sprout Social offers four tiered plans with monthly or annual billing options. The Standard plan starts at $249 monthly ($199 with annual billing) and includes five social profiles [17]. The Professional plan costs $399 monthly ($299 annually) with unlimited social profiles, while the Advanced plan runs $499 monthly ($399 annually) with additional team features [17].

Each plan provides a single user seat, with additional users costing between $199-$349 per month depending on your plan level [17]. Enterprise plans with custom pricing are likewise available for larger organizations requiring tailored implementation.

Sprout Social pros and cons

Pros:

  • Well-organized dashboard that separates information into distinct areas [18]
  • Unified Smart Inbox for centralized conversation management
  • Comprehensive AI-powered listening capabilities
  • Advanced team collaboration features on higher-tier plans

Cons:

  • Steep learning curve for new users [19]
  • Higher price point compared to many competitors [19]
  • Limited profile connections (only 5) on the entry-level plan [20]
  • Additional user seats significantly increase overall costs [20]

Sprout Social best use case

Sprout Social works best for marketing teams managing extensive social media presences, specifically those prioritizing detailed analytics and team collaboration. The platform proves particularly valuable for agencies handling multiple brands, as demonstrated by Penn State Health, which reduced report building time by 80% and improved support turnaround from days to hours after implementing Sprout [21].

Despite its comprehensive capabilities, smaller businesses with limited budgets might find monity.ai a more cost-effective pr monitoring tool, as Sprout's per-user pricing model can quickly escalate costs for growing teams.

Khoros

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Image Source: Khoros

In the landscape of comprehensive social listening solutions, Khoros stands out as a unified platform that brings together all social media accounts, campaigns, and the teams managing them into one cohesive system. This enterprise-focused tool simplifies social media management for complex brands while offering robust monitoring capabilities.

Khoros key features

Khoros Social Media Management combines eight core capabilities that work together to deliver comprehensive monitoring. Social Listening monitors trends, competitors, and brand mentions across 187 languages from billions of conversations and millions of sources [22]. The platform excels in crisis detection, allowing teams to take quick action when negative sentiment spikes [23].

Advanced automation features include AI-driven recommendations for post copy and publishing times, while the governance tools enable teams to instantly pause publishing during crises [24]. The analytics capabilities provide unified insights across both paid and organic social performance.

Khoros pricing

According to available data, the median buyer pays approximately $69,372 per year for Khoros [25]. Buyers typically save around 24% on average through negotiations, with prices ranging from $35,901 to $142,568 [25]. Importantly, Khoros enforces a strict 90-day deadline for opting out of automatic renewals [25].

Khoros pros and cons

Pros:

  • Unified dashboard for managing all social channels and campaigns
  • AI-driven recommendations to optimize publishing and engagement
  • Advanced governance tools for crisis management
  • Support for 187 languages in social listening [24]
  • Comprehensive workflow automation for enterprise needs

Cons:

  • Complex user interface with steep learning curve [26]
  • Limited dashboard customization options [26]
  • Less flexible integration with third-party tools [26]
  • Mobile app lacks many desktop features [26]
  • Higher price point compared to specialized tools like monity.ai

Khoros best use case

Khoros primarily serves large enterprises managing multiple brands, social accounts, and teams. The platform has proven especially effective for telecommunications giants handling vast volumes of customer interactions [26]. Financial services organizations benefit from Khoros' regulatory compliance capabilities [26], whereas retail sector leaders use it to unify customer engagement across numerous platforms [26].

For organizations seeking specifically PR monitoring functionality without the complexity of an enterprise platform, monity.ai offers a more focused alternative with real-time alerts and customizable monitoring capabilities.

Emplifi

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Image Source: Emplifi

Emplifi positions itself as an AI-driven media monitoring solution that streamlines social operations for brands seeking comprehensive digital engagement. This platform helps over 20,000 brands power their social media marketing strategies with a focus on creating seamless customer experiences.

Emplifi key features

At its core, Emplifi offers robust social listening intelligence that enables brands to create resonant content and deliver empathetic social experiences. The platform excels in real-time monitoring with spike alerts that notify users of sudden changes in online activity. Furthermore, Emplifi provides multilingual support for over 100 languages, making it ideal for global brand monitoring.

The platform's AI-powered analytics capabilities automatically label content, analyze sentiment, and route social interactions efficiently. Additionally, Emplifi integrates ratings and reviews monitoring that provides diverse feedback and automatically syndicates positive reviews to strengthen online reputation.

Emplifi pricing

According to available information, Emplifi's pricing starts around $200 per feature annually [27]. Some sources indicate higher enterprise-level pricing reaching approximately $2,400 annually for up to 10 profiles [28]. The platform does not offer a free plan, though customized pricing options exist based on specific business requirements.

Emplifi pros and cons

Pros:

  • Unified platform combining social media management, customer experience, and brand engagement
  • Advanced analytics providing actionable insights
  • Seamless integrations with various platforms
  • User-friendly interface with intuitive navigation
  • AI-powered recommendations for content strategy

Cons:

  • Higher pricing potentially challenging for smaller businesses
  • Potentially overwhelming feature set for users needing specific functionalities
  • Learning curve for new users
  • Dashboard issues reported by some customers [29]
  • Mobile experience may need refinements

Emplifi best use case

Emplifi excels for medium to large organizations managing multiple social channels, particularly in retail, entertainment, and e-commerce industries. The platform helped Bath & Body Works embrace digital transformation beyond using technology as a tool [30]. Similarly, other brands have boosted productivity by 40% through consolidating data on a single platform [30].

For teams specifically focused on PR monitoring, monity.ai offers a more specialized alternative with targeted capabilities.

Keyhole

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Image Source: Keyhole

As a social listening specialist, Keyhole focuses primarily on tracking hashtags, keywords, and social media accounts. This Toronto-based platform has evolved since its 2013 founding to become a comprehensive social analytics solution for brands seeking to understand their online footprint.

Keyhole key features

Keyhole excels at real-time tracking of campaigns, hashtags, and keywords across social platforms. The dashboard monitors volume of activity, users, posts, and impressions, allowing me to identify active and influential users discussing my brand. The platform's influencer identification capability breaks down users engaging with brand keywords into a standalone table, comparing them based on impressions, followers, and average follower engagement.

What sets Keyhole apart is its event tracking functionality, allowing organizations to monitor event hashtags in real-time, uncovering popular content shared by attendees. Additionally, the custom alerts feature notifies users when influencers mention search terms or when engagement increases dramatically compared to previous periods.

Keyhole pricing

Pricing information for Keyhole lacks transparency on their website. Based on available data, plans reportedly start at $89 per month, though some sources indicate higher pricing tiers at $157, $207.50, and $374.17 monthly. Campaign-specific monitoring is available starting at $100 per campaign.

Keyhole pros and cons

Pros:

  • Comprehensive social listening capabilities
  • Detailed hashtag analysis and tracking
  • Intuitive single-page, shareable dashboard
  • Custom alerts for engagement spikes
  • Event monitoring for participant engagement

Cons:

  • Limited pricing transparency
  • Steeper learning curve for new users
  • No mobile app availability
  • Some users report occasional platform glitches

Keyhole best use case

Keyhole works exceptionally well for marketing teams tracking campaign performance through hashtags and social mentions. The platform is ideal for event marketers needing real-time monitoring of attendee engagement and content sharing. Furthermore, brands conducting influencer marketing campaigns benefit from Keyhole's ability to identify and assess contextual influence rather than just follower counts.

For comprehensive PR monitoring beyond social channels, monity.ai offers superior coverage across news websites and blogs while Keyhole remains strongest for social-focused tracking needs.

Rival IQ

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Image Source: Rival IQ

Rival IQ distinguishes itself in the social media monitoring landscape with its focus on competitive benchmarking and social performance analytics. Based in Seattle, this platform enables digital marketers to make informed decisions by providing comparative insights across multiple social channels.

Rival IQ key features

Rival IQ offers comprehensive social media analytics across Facebook, Instagram, Twitter, YouTube, LinkedIn, and TikTok [31]. The platform's competitive benchmarking functionality allows users to understand their social performance within the context of competitors [32].

Additional capabilities include AI-powered search that lets users create custom queries without Boolean expertise [33]. The platform's sentiment analysis examines positive, negative, and neutral mentions, while trend insights help identify emerging patterns [33]. Users benefit from automated reporting with scheduled exports delivered directly to stakeholders [34].

A standout feature is the Instagram Discover tool which helps find content creators and mentions, even though the platform's social listening capabilities don't currently track keywords on Instagram, Facebook, or TikTok [35].

Rival IQ pricing

Rival IQ offers three primary pricing tiers with monthly options. The Drive plan costs $239 monthly for 10 tracked companies and 6 months of data history [34]. The Engage plan runs $349 monthly, including 20 tracked companies, 12 months of data history, and social listening capabilities [34]. The Engage Pro plan at $559 monthly provides 40 tracked companies, 24 months of history, and expanded features [34]. All plans offer discounts for nonprofits [34].

Rival IQ pros and cons

Pros:

  • Strong competitive benchmarking tools for contextual analysis
  • Exceptional Instagram insights with Stories and Reels support
  • Custom dashboards and automated alerts
  • Ability to detect likely boosted posts from competitors [31]

Cons:

  • Private Twitter metrics unavailable in the app
  • Social listening limited to certain platforms
  • Steeper price point for smaller organizations [31]

Rival IQ best use case

Primarily designed for mid-market and enterprise-level brands and agencies [31], Rival IQ excels for teams needing competitor metrics built directly into their analytics. The platform is ideal for marketers seeking to strengthen content strategy, hashtag performance, and post types with competitive data [31]. Furthermore, Rival IQ offers free tools for comparing against a single competitor on multiple platforms, making it accessible for initial competitive analysis [31].

Brand24

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Image Source: Brand24

Brand24 stands as a popular AI-powered social listening platform that monitors online conversations about brands across various digital channels. This tool scans over 25 million sources in real-time, providing comprehensive tracking of brand mentions throughout the internet [36].

Brand24 key features

The platform excels in sentiment analysis which categorizes mentions as positive, negative, or neutral, helping users understand public perception. Furthermore, Brand24 offers an emotion analysis feature that explores the specific emotions your brand evokes in audiences [2].

Its trending hashtags functionality identifies popular tags related to your brand, while the word cloud feature visually maps the most common words appearing alongside your monitored phrases [2]. The tool's AI insights provide actionable suggestions for brand growth without requiring manual analysis [2].

Brand24 detects potential crises through storm alerts that notify users when mention volume suddenly increases [2]. Additionally, its influencer analysis identifies the most influential authors discussing your brand on social media [2].

Brand24 pricing

Brand24 offers five distinct pricing tiers with both monthly and discounted annual options. The Individual plan costs $199 monthly ($149 annually) for tracking small brands [2]. The Team plan runs $299 monthly ($249 annually), ideal for startups and small businesses [2].

For growing businesses, the Pro plan costs $399 monthly ($299 annually), whereas the Business plan is priced at $599 monthly ($499 annually) [2]. Enterprise solutions start from $999 monthly with customized features [2].

Brand24 pros and cons

Pros:

  • Real-time monitoring across 25 million online sources [36]
  • Advanced AI-powered sentiment and emotion analysis [2]
  • Comprehensive reporting options (PDF, Excel, PowerPoint) [2]
  • Multi-language support for 108 languages [36]

Cons:

  • Potentially steep learning curve for new users
  • Higher price point compared to specialized tools like monity.ai
  • Some advanced features reserved for higher-tier plans
  • Dashboard may feel overwhelming initially

Brand24 best use case

Brand24 serves businesses needing comprehensive brand reputation management and customer insights. The tool excels for organizations tracking brand sentiment, managing crises, and conducting competitor analysis [7]. Indeed, companies from over 100 countries use Brand24 to protect brand reputation, measure awareness, and discover consumer insights [36].

Comparison Table

Comparison of Media Monitoring Tools 2025

Tool Key Features Pricing (Starting from) Top Pros Top Cons Best Use Case
monity.ai 🏆 - Real-time alerts with visual comparisons
- AI-generated summaries
- Element-specific monitoring
$10/month (Personal) - Quick setup, no coding needed
- Behind-login monitoring
- Customizable tracking options

-Free tier has limited tasks.

 - More frequent alerts need a higher plan

PR teams needing reliable brand tracking and competitive intelligence
'Sprinklr' - 400,000+ channels monitored
- AI-powered analytics
- Visual monitoring
$199/seat/month - Extensive channel coverage
- Advanced AI capabilities
- Visual listening features
- Steep learning curve
- High pricing
- Complex implementation
Large enterprises managing multiple brands and regions
'Hootsuite' - 150M+ websites monitored
- 13-month historical data
- AI-powered tagging
$99/month - Unified dashboard
- Comprehensive analytics
- Team collaboration features
- Complex interface
- Limited lower-tier features
- Higher pricing
Marketing teams needing combined monitoring and management
'Sprout Social' - Smart Inbox
- Brand Keywords tracking
- 600M messages daily
$249/month - Well-organized dashboard
- Unified inbox
- AI-powered listening
- Steep learning curve
- High price point
- Limited profiles in basic plan
Marketing teams managing extensive social presence
'Khoros' - 187 languages supported
- Crisis detection
- AI-driven recommendations
$69,372/year (median) - Unified dashboard
- Advanced governance
- Comprehensive automation
- Complex interface
- Limited customization
- Higher pricing
Large enterprises with multiple brands and teams
'Emplifi' - 100+ languages support
- Real-time monitoring
- AI-powered analytics
$200/feature/year - Unified platform
- Advanced analytics
- Seamless integrations
- High pricing
- Overwhelming features
- Learning curve
Medium to large organizations in retail and e-commerce
'Keyhole' - Real-time tracking
- Event monitoring
- Influencer identification
$89/month - Detailed hashtag analysis
- Custom alerts
- Event monitoring
- Limited pricing transparency
- No mobile app
- Platform glitches
Marketing teams focusing on campaign tracking
'Rival IQ' - Competitive benchmarking
- AI-powered search
- Automated reporting
$239/month - Strong benchmarking
- Instagram insights
- Custom dashboards
- Limited platform coverage
- Higher pricing
- Private metrics unavailable
Mid-market brands needing competitive analysis
'Brand24' - 25M+ sources monitored
- Sentiment analysis
- Storm alerts
$199/month - Real-time monitoring
- Multi-language support
- Comprehensive reporting
- Steep learning curve
- High pricing
- Complex dashboard
Businesses focusing on reputation management

Conclusion

Choosing the right media monitoring tool for your brand

Undoubtedly, media monitoring has transformed from a luxury into a necessity for brands operating in 2025's fast-paced digital environment. With brand mentions occurring every 3.2 seconds across millions of online publications, staying informed about your digital footprint requires powerful, reliable tools.

After comparing the nine leading media monitoring solutions, monity.ai stands out as the top PR monitoring tool for most organizations. Its combination of real-time alerts, AI-generated summaries, and customizable tracking options delivers exceptional value without the complexity or high costs associated with enterprise-level platforms.

Though larger organizations managing multiple brands across regions might benefit from comprehensive solutions like Sprinklr or Khoros, these tools come with steeper learning curves and significantly higher price points. Meanwhile, teams primarily focused on social media might find Hootsuite or Sprout Social more suitable for their specific needs.

Your choice ultimately depends on your organization's size, budget, and specific monitoring requirements. Small to medium businesses seeking affordable yet powerful PR monitoring will find monity.ai offers the ideal balance of functionality and usability. Larger enterprises requiring extensive customization and channel coverage might justify the investment in more comprehensive platforms.

Remember, the best media monitoring tool isn't necessarily the one with the most features—it's the one that effectively captures relevant brand mentions across your priority channels while fitting seamlessly into your team's workflow. Therefore, consider starting with monity.ai's free tier to experience its capabilities firsthand before committing to a more robust solution.

References

[1] - https://monity.ai/use-cases/automate-pr-media-tracking
[2] - https://brand24.com/prices/
[3] - https://monity.ai/docs/element-monitoring
[4] - https://monity.ai/use-cases/brand-reputation-monitoring
[5] - https://www.saasworthy.com/product/monity-ai
[6] - https://monity.ai/pricing
[7] - https://brand24.com/blog/brand-tracking/
[8] - https://www.hootsuite.com/platform/listening?srsltid=AfmBOoqyRCpAjtDzBFohh4ASKUkW1C1rPr3j2OK92oWEEj89Dkjd1AHI
[9] - https://www.hootsuite.com/plans?srsltid=AfmBOoolBi-tmlafzqCd_G8cNn5InW7_LpjZxn4EocnoDb3pko6-3tUm
[10] - https://www.forbes.com/advisor/business/software/hootsuite-review/
[11] - https://www.agorapulse.com/blog/social-media-management-tools/hootsuite-pricing/
[12] - https://help.hootsuite.com/hc/en-us/articles/26960975635099-Overview-of-social-listening-in-Hootsuite
[13] - https://exposureninja.com/blog/hootsuite-for-business/
[14] - https://blog.hootsuite.com/social-media-monitoring-tools/
[15] - https://research.com/software/reviews/hootsuite
[16] - https://sproutsocial.com/features/social-media-listening/
[17] - https://www.forbes.com/advisor/business/software/sprout-social-pricing/
[18] - https://sproutsocial.com/insights/press/pros-cons-sprout-social-social-media-management/
[19] - https://socialmediamarketing.net/sprout-social-pros-cons
[20] - https://www.socialpilot.co/blog/sprout-social-pricing
[21] - https://sproutsocial.com/insights/social-media-monitoring-tools/
[22] - https://khoros.com/blog/social-monitoring-vs-listening
[23] - https://khoros.com/platform/contact-center/social-care
[24] - https://khoros.com/platform/social-media-management
[25] - https://www.vendr.com/buyer-guides/khoros
[26] - https://research.com/software/reviews/khoros-social-media-management
[27] - https://www.saasworthy.com/product/emplifi-social-marketing-cloud/pricing
[28] - https://www.sprinklr.com/blog/social-media-monitoring-tools/
[29] - https://www.g2.com/products/emplifi-customer-engagement-platform/reviews
[30] - https://emplifi.io/
[31] - https://www.rivaliq.com/blog/social-media-analytics-tools/
[32] - https://www.rivaliq.com/social-media-marketing-tools/
[33] - https://www.rivaliq.com/blog/sentiment-analysis/
[34] - https://www.rivaliq.com/pricing/
[35] - https://www.rivaliq.com/blog/competitor-monitoring-tools/
[36] - https://brand24.com/

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