AI-powered product and feature feedback aggregation

What is product and feature feedback aggregation

Product and feature feedback aggregation using monity.ai automatically tracks user reviews, support forums, and feedback forms across multiple platforms. Instead of checking each channel manually, monity.ai monitors them in real time, extracts relevant feedback, and identifies patterns—so you know what users want, what’s frustrating them, and where your product can improve.

This provides a continuous stream of insights to support data-driven decisions and improve customer satisfaction.

Why it matters

Customer feedback is often scattered across platforms and hard to keep up with. Manually collecting and reviewing it is time-consuming and inefficient. AI solves this by scraping and analysing feedback at scale—helping you respond faster, prioritise improvements, and stay aligned with user needs.

Who is this use case for

• Product teams: Discover recurring feature requests and user frustrations
• Support teams: Track common issues before they generate support tickets
• UX and design teams: Identify friction points from real user experiences
• Founders and executives: Make data-driven decisions based on actual user sentiment
• Marketing teams: Understand what users are saying publicly 

How it works

• Add platforms to monitor – Enter URLs for review sites, forums, or internal feedback boards
• Configure settings – Choose check frequency, keywords to track, and notification preferences
• Define what to watch – Use terms like “broken,” “wishlist,” or specific feature names
• Let AI take action – AI scans the pages, handles navigation if needed, and extracts the feedback
• Get alert when changes happen – Receive summaries of new reviews or relevant user input
• Focus on what matters – Filter and label feedback to prioritise what needs attention

Key benefits

• Track user feedback from multiple sources automatically
• Detect common complaints and feature requests in real time
• Identify trends and insights without manual analysis
• Prioritise product changes based on real user input
• Improve customer experience with faster response to issues

AI-powered feedback aggregation helps you stay close to your users without constant searching. With real-time insights and automated analysis, you can improve what matters most—your product and the experience around it.